Refund policy

We have a 14-day return policy, which means you have 30 days after receiving your item to request a return. 

The buyer resumes all responsibility of return shipping and the buyer will be responsible for return shipping costs and charges. If the wrong part or un-wanted was purchased and a refund is requested, there will be a 25% restocking fee that includes add fess, transaction fees, shipping fees that we have already paid to send the product to the buyer. (This takes effect as soon as the part is purchased). The item will be inspected for installation damages. If damage from installation is found, no refund will be given. If no damage is found the suggested refund will be issued to the buyers account.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at distribution.cyril@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at distribution.cyril@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at distribution.cyril@gmail.com.